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Orders

  • Does LifeStraw offer any special discounts?
  • How do I cancel or update my order?
  • It has been a few days and my order hasn’t shipped. Why is this happening?
  • What payment methods do you accept?
  • I only recieved a partial order...where is the rest?
  • My promotional code is not working. What should I do?
  • Why does my tracking information still say the order is in “pre-shipment”?

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