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Shipping

  • What is the LifeStraw shipping policy?
  • It has been a few days and my order hasn’t shipped. Why is this happening?
  • How do I find the status of my LifeStraw order?
  • My order arrived damaged... What should I do?
  • My shipment was marked as delivered but I didn't get it...What should I do?
  • Why does my tracking information still say the order is in “pre-shipment”?

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