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Order Help

Questions about Orders with LifeStraw

Can I cancel my order?

Our warehouse works diligently to fulfill all orders quickly. We are unable to cancel or change orders once submitted. Please reach out to [email protected] if you have an issue with your order. If we are unable to cancel, you can process a RETURN o

What payment methods do you accept?

We accept all major credit and debit cards and PayPal + Apple Pay options. We cannot accept cash, checks, or money orders as a form of online payment. Note: If you are using PayPal or Apple Pay, please double-check that your shipping address in your