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Order Help

Questions about Orders with LifeStraw

Can I edit or cancel my order?

Made a mistake or need to make a quick change? We understand, and we’ve made it easier to update your order shortly after checkout. You can edit or cancel your order within 30 minutes of placing it from your order confirmation page. After that window

What payment methods do you accept?

We accept all major credit and debit cards and PayPal + Apple Pay options. We cannot accept cash, checks, or money orders as a form of online payment. Note: If you are using PayPal or Apple Pay, please double-check that your shipping address in your