Clogged or slow flow
Troubleshooting | Why can't I pull water through my bottle at first use?
Before using your LifeStraw for the first time, make sure you have reviewed the instructions in the user manual and rinsed the product and filters. In order to make sure you stay hydrated, we need to hydrate our filters! Before first-use, fill the bo
LifeStraw Go Series | My LifeStraw Go Series water bottle is slow or clogged.
Follow these steps if you are experiencing clogging or difficulty sipping before the end of your filter’s life. This can happen from trapped air, debris buildup, or cleaning and storage issues. One of the best ways to prevent clogging is to follow th
LifeStraw Home Microfilter Membrane | Why has my LifeStraw Membrane Microfilter become clogged before the end of the filtration cycle?
Clogging can occur due to improper backwashing, cleaning, storage, trapped air bubbles, etc. It's important that the membrane filter stay hydrated and does not dry out. The membrane microfilter lasts up to 264 gallons and is based on a variety of fac
LifeStraw Home | My new LifeStraw Home is filtering really slow. Is this normal?
When first setting up your Home pitcher or dispenser, the flow rate may be slow but should improve with time and usage. After the first three batches of water through the filters, the flow rate should be about 85-225ml per minute, or 1/3 of a cup to
LifeStraw Home | Filter Housing doesn't empty
If you notice the filter starts flowing after you pour water in, but then slows or stops once the water level reaches a certain point and a small amount remains in the upper chamber, that is normal. This happens because the water pressure inside and
LifeStraw Max | What should I do if I'm experiencing low flow rate or clogging with LifeStraw Max?
If you experience low flow rate or clogging, follow the below procedures:. Forgot how to run the backwash procedure? Check out our how-to video below. If you continue to experience little to no flow-rate, it may be time to replace your membrane ultra
LifeStraw Peak Series | Peak Filter is performing slowly
Under normal conditions, the average initial filtration rate for the Peak Series Squeeze filter is approximately 2880 ml/min +/-30% (about 97 oz/min) when pressure is applied using the squeeze method. However, it’s normal to experience a slower flow
Peak Bottle | Why can't I pull water through my bottle at first use?
Before using your LifeStraw for the first time, make sure you have reviewed the instructions in the user manual and rinsed the product and filters. In order to make sure you stay hydrated, we need to hydrate our filters! Before first-use, fill the bo
LifeStraw Peak Series| What should I do if my LifeStraw Peak Gravity or Squeeze Water Filter System becomes clogged?
If your filter becomes clogged or you experience slow flow rate, we recommend backwashing the filter to remove excess debris from inside. Regularly backwash your filter after drinking to keep the filter clean and to prevent clogging. To do this, disc
LifeStraw Peak Series | Peak Filter is performing slowly
Under normal conditions, the average initial filtration rate for the Peak Series Squeeze filter is approximately 2880 ml/min +/-30% (about 97 oz/min) when pressure is applied using the squeeze method. However, it’s normal to experience a slower flow