What should I do if I start to experience water leaking from my LifeStraw Max?
Follow the below checklist if you experience leaking with your Max.
Ensure all hoses are tightly connected and there are no holes in each hose
Ensure the white filter housing bridge is fully connected with push tabs clicked in place
Ensure gray cap of carbon filter housing is tightly screwed on
Ensure carbon filter block is properly installed with black silicone seal facing the top
Ensure all three filter cartridges are properly installed into both top and bottom connectors
If you continue to experience leaking, please contact LifeStraw at email@example.com