What is the LifeStraw shipping policy?Updated 17 days ago
UNITED STATES OF AMERICA
FREE SHIPPING
Orders over $75 within the US lower 48 are eligible for Standard Ground Shipping. Our orders ship using several methods, including UPS Ground/SurePost, FedEx or USPS Priority/First Class Mail. Standard Shipping delivery time is 5-7 business days depending on your location.
Free shipping does not apply to bulk orders and may not be applicable with discount codes or other promotions
EXPEDITED SHIPPING
Expedited Delivery options are available for an additional fee and include 1-3 business day options. Guaranteed Expedited Delivery orders placed by 11 am EST will ship the same business day. Please note that this does not include weekends or holidays.
INTERNATIONAL: CANADA AND UNITED KINGDOM ORDERS
Canada
Why are there additional charges at checkout?
International orders shipped to Canada include applicable shipping charges, taxes, and import duties at checkout. Canadian customers may see taxes and duties as separate line items. These charges are calculated before you place your order so you can see the full landed cost.
Will I owe additional fees when my package arrives?
No. The amount paid at checkout includes applicable shipping costs, taxes, and duties for import into Canada. You should not owe additional customs charges upon delivery.
United Kingdom
Why don't I see VAT listed separately?
VAT is included in the product price shown on our website, so it is not listed separately at checkout.
Are import duties and taxes included?
Applicable import duties and taxes are calculated during checkout. Any applicable shipping charges are also shown there, so you can review the total cost before placing your order.
Will there be surprise fees when my package is delivered?
No. Applicable duties and taxes are addressed during checkout, so they are not collected later by the carrier.
International shipping costs
International shipping costs may include transportation, customs clearance, duties, taxes, and local delivery requirements. These costs are calculated at checkout so you can review the total before purchasing. Canadian taxes and duties may appear as separate line items, while UK VAT is included in the displayed product price.
EUROPEAN UNION
Orders within the European Union are eligible for Standard Ground Shipping for orders over €75. Standard Shipping delivery time is approximately 3-5 business days, depending on your location.
Free shipping does not apply to bulk orders and may not be applicable with discount codes or other promotions.
Expedited Delivery options are available for an additional fee and include 1-3 business-day express options. Guaranteed Expedited Delivery orders placed by 11 am CET will ship the same day. Please note this does not include weekends or holidays.
INTERNATIONAL ORDERS
For international customers, including in Switzerland or Norway—our products are available through Amazon. This is often the fastest and most reliable way to order LifeStraw items in your region.