Do you have a customer service phone number I can call?
At this time, LifeStraw does not offer phone support.
Because we are a small customer support team, we are not able to provide assistance by phone while still maintaining timely, high quality support for all customers. The best way to reach us is by email at info@lifestraw.com, and we will respond as quickly as possible.
We appreciate your understanding and look forward to helping you.