My new LifeStraw Home is filtering really slow. Is this normal?

When you initially set up your new Home pitcher or dispenser, the flow rate can be somewhat slow and should get faster with time/usage. You can expect the LifeStraw Home Water Filter Pitcher typically to filter water at an average of about 135–160 ml per minute after the first 3 cycles. It would take approximately 10 to 12 minutes to fill the LifeStraw 7-cup pitcher for example.

If this does not change within a couple of weeks of use, please feel free to contact us at info@lifestraw.com for more support. 

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