My new LifeStraw Home is filtering really slow. Is this normal?

When first setting up your Home pitcher or dispenser, the flow rate may be slow but should improve with time and usage. After the first three batches of water through the fitlers, the flow rate should be about 85-225ml per minute, or 1/3 of a cup to 1 cup per minute. For example, the LifeStraw 7-Cup Pitcher should take about 7 minutes to filter 1 batch of water through the filter housing, and about 20-25 minutes to filter 7 cups of water. Factors such as water cleanliness, amount of water in the filter housing, and proper filter care can impact this rate.

If you have had your filter for some time, slower filtration is often related to regular maintenance rather than a defect. To get the best performance from your LifeStraw, ongoing care is essential.

If this does not change within a couple of weeks of use, please feel free to contact us at info@lifestraw.com for more support.