LifeStraw Product Support & Maintenance

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21 articles in this collection
Written by Tiffany and Gwen Welcher

Are LifeStraw products covered by a warranty?

Warranty and Returns
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Written by Gwen Welcher
Updated over a week ago

How should I store my LifeStraw products?

Storage and Maintenance
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Written by Gwen Welcher
Updated today

Why can't I pull water through at first use?

LifeStraw Product Support and Maintenance
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Written by Gwen Welcher
Updated over a week ago

The manual says the filter needs to be primed in safe water prior to first use. Is this true?

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Written by Tiffany
Updated over a week ago

What is the shelf life of a LifeStraw product? How about the carbon capsule?

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Written by Tiffany
Updated over a week ago

How often should I backwash and clean my LifeStraw product?

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Written by Tiffany
Updated over a week ago

Is my LifeStraw filter/purifier recyclable? Do you have a recycling program?

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Written by Tiffany
Updated over a week ago

I accidently put my filter in the dishwasher. What should I do?

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Written by Tiffany
Updated over a week ago

How do changes in pressure affect my bottle (air travel, altitude & hot temperatures)? Will it cause leaking?

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Written by Tiffany
Updated over a week ago

Why has my LifeStraw filter/purifier become clogged before the end of the filtration cycle?

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Written by Tiffany
Updated today

How can I get rid of chemical taste in my LifeStraw filter or purifier?

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Written by Tiffany
Updated over a week ago

What if my filter/purifier has a moldy or unpleasant smell?

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Written by Tiffany
Updated over a week ago

My LifeStraw Home pitcher broke...What should I do?

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Written by Tiffany
Updated over a week ago

There is a plastic casing / wrapping on my LifeStraw Go water bottle mouthpiece. Does this need to be removed?

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Written by Tiffany
Updated over a week ago

When I sip from my LifeStraw bottle, I hear a lot of noise and/or get air bubbles. How can I fix this?

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Written by Tiffany
Updated over a week ago

I accidently dropped my LifeStraw filter/purifier. Will it still work?

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Written by Tiffany
Updated over a week ago

I can draw water too easily from the LifeStraw filter. Does it mean the filter is not working?

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Written by Tiffany
Updated over a week ago

How do I know it’s time to change the carbon filter (Go, Universal, Play, Flex,)?

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Written by Tiffany
Updated over a week ago

How do I know it’s time to replace my filter?

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Written by Tiffany
Updated over a week ago

Do you have a compatibility chart for the LifeStraw Universal?

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Written by Tiffany
Updated over a week ago

Are the replacement parts for the Stage Two Go bottle compatible with my first-generation Go bottle?

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Written by Tiffany
Updated over a week ago