When the filter of the LifeStraw Go is completely dry, it takes a little longer to prime the filter. 

If you are having complications with pulling water through the bottle, we recommend letting the filter sit in the water for 30 seconds before using. 

This will help get the membranes moist and make it easier to pull water through.

If you are still having troubles, please email us at info@lifestraw.com for more assistance! 

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